Last Updated: October 19, 2023

Thank you for choosing shakticanteen.com for your grocery shopping needs. We understand the importance of a transparent and fair cancellation, refund, and return policy to ensure the best possible experience for our valued customers. Please read the following policy carefully.

Cancellation Policy:
Once an order is placed on our website, it cannot be canceled. This is due to the nature of our business, which primarily deals with grocery items. We work diligently to fulfill your orders promptly, and cancellations can disrupt this process. We appreciate your understanding in this matter.

Return & Refund Policy:
We do not offer refunds on any orders. Since we deal with food and grocery items, it is essential to maintain the integrity and safety of our products. For hygiene and safety reasons, we cannot accept returns on items once they have left our premises. Please review your order carefully before confirming it to avoid any discrepancies.

Return and Exchange Policy:
We regret to inform you that we do not provide exchange services.

Damaged or Incorrect Items:
In the unlikely event that you receive damaged or incorrect items, please contact our customer support team within 24 hours of receiving your order. We will investigate the issue and provide a suitable resolution, such as a replacement or refund, if appropriate.

Contact Information:
If you have any questions or concerns about your order, our cancellation, refund, or return policy, please don’t hesitate to reach out to our customer support team. You can contact us through the following means:

Email: info@shakticanteen.com
Phone: +91 8696145555

Changes to the Policy:
We reserve the right to modify or update our cancellation, refund, and return policy without prior notice. Any changes will be reflected on this page. We encourage our customers to review this policy periodically for any updates.

Thank you for choosing shakticanteen.com for your grocery needs. We appreciate your trust in us and look forward to serving you with the freshest and highest-quality products.